ARdata Articles

Weekly Life Insurance News: Week ending 22 - 29 May 2025

Written by ARdata | May 29, 2025 2:34:05 AM

Introduction

 

Australia's life insurance and superannuation sectors demonstrated resilience and strategic focus this week, with industry participants advancing product innovation while gaining much-needed regulatory clarity. Key developments included comprehensive advice fee tax deductibility guidance, strategic partnerships targeting retirement income gaps, and proactive client support measures for natural disaster-affected customers. Meanwhile, leadership changes across corporate boards and political portfolios signal evolving approaches to sector governance and policy development, reflecting an industry increasingly committed to addressing accessibility challenges and member outcomes.

 

Regulatory Landscape: Clarity on Advice Fee Deductibility

 

The financial advice sector received critical guidance this week with the release of a comprehensive framework addressing complex advice fee tax deductibility rules. The Financial Advice Association Australia, alongside accounting bodies CA ANZ, CPA Australia, and the Institute of Public Accountants, collaborated to create practical guidance covering Tax Determination 2024/7, which replaced the thirty-year-old TD 95/60 last September.

The determination outlines when individuals may claim deductions for financial advice fees, with full tax deductibility remaining rare since advice is "unlikely to be solely comprised of tax advice." The framework addresses critical areas including superannuation contributions and pension strategies, insurance placement decisions, SMSF establishment and maintenance, gearing strategies, and estate planning.

Under sections 8-1 and 25-5 of the Income Tax Assessment Act 1997, advice fees may be deductible if incurred while producing assessable income or managing tax affairs. The guide clarifies that "to the extent that financial advice is tax (financial) advice provided by a QTRP or registered tax agent, financial advice fees may be tax deductible under s 25-5."

Significantly, fees paid from superannuation funds cannot be included in deductions, while treatment varies between individuals and couples, requiring apportionment before calculating deductions. The guidance emphasises enhanced record-keeping requirements, recommending that advisers maintain not only statements of advice but also working papers demonstrating analysis of strategies that are ultimately not recommended.

 

Product Innovation: Addressing the 'Forgotten Middle'

 

Strategic product development took centre stage with Brighter Super's partnership with TAL targeting retirement income solutions for underserved demographics. The $34 billion fund appointed TAL to develop a retirement income product complementing its existing account-based pension, aiming for an early 2026 launch to serve its 280,000 members.

"We're targeting the forgotten middle: people who aren't quite able to get the full Age Pension but haven't necessarily saved enough to be comfortable it will last their lifetime," explained Brighter Super head of retirement Jennifer McSpadden. This initiative addresses the growing recognition that traditional retirement products inadequately serve diverse member needs.

The partnership reflects broader industry momentum, with TAL previously appointed by AustralianSuper in 2024 for similar "income for life" options, while NGS Super partnered with Challenger for group annuity solutions in April. These developments respond to APRA's encouragement for funds to "embrace the spirit of the retirement income covenant" through strategic partnerships with life insurers on longevity products.

McSpadden emphasised the complexity challenge facing members transitioning from accumulation to decumulation phases: "We've found that when people are overwhelmed by complexity, they often hit a point of inertia where they do nothing." The solution combines guaranteed income with account-based pensions and Age Pension eligibility, creating what she describes as a "belt-and-braces approach", particularly important as cost-of-living pressures contribute to retirement anxiety reaching "a 10-year low in confidence to retire."

 

Market Movements: Fee Restructuring and Client Support

 

Fee structure innovations dominated market movements, with BUSSQ's comprehensive fee restructuring demonstrating competitive pressures in the superannuation sector. The $7 billion fund eliminated its weekly $1.75 administration fee ($91 annually), reduced percentage-based administration fees from 0.20% per year, and removed the 6% insurance administration fee.

The program removed substantial savings: members with $25,000 balances save approximately $96 annually, those with $500,000 save $191, and millionaire members save $91. However, BUSSQ simultaneously removed direct tax rebates on insurance premiums, redirecting benefits to its Administration Reserve rather than passing savings to members through reduced premiums.

Consequently, insurance costs will rise, with manual workers seeing collective death and TPD premiums increase by more than $60 annually, while non-manual workers face increases exceeding $25. This restructuring reflects the challenging balance between fee competitiveness and insurance affordability within superannuation arrangements.

In client support initiatives, Acenda's flood relief package demonstrated industry responsiveness to natural disaster impacts. The insurer announced premium waivers up to three months for NSW flood-affected customers, alongside counselling and online health resources through its Vivo service. GM of distribution Michael Downey noted that "natural disasters can bring unexpected stress and financial challenges," with the Insurance Council of Australia reporting over 4,100 general insurance claims across affected regions.

 

Industry Movements: Leadership Evolution and Strategic Positioning

 

Corporate governance developments featured prominently with Challenger's strategic board appointments. John Somerville, former Slater and Gordon CEO and KPMG advisory division leader, brings 30 years' experience across ASX-listed and private businesses. David Whittle, founder and executive director of customer experience software company Lexer, contributes 25 years' digital and software industry expertise, including superannuation sector involvement as a former Commonwealth Superannuation Corporation adviser.

Chair Duncan West emphasised these appointments reflect "commitment to recruiting industry leaders," with Somerville's governance and risk expertise supporting growth strategies while Whittle's digital innovation focus advances transformation initiatives. The appointments coincide with JoAnne Stephenson's retirement after over a decade of service, with both new directors standing for election at October's Annual General Meeting.

Political landscape shifts emerged with Pat Conaghan's appointment as Shadow Assistant Treasurer and Shadow Minister for Financial Services. The National Party member brings legal and law enforcement experience, supporting Shadow Treasurer Ted O'Brien in Opposition engagement on banking policy, superannuation, and consumer finance regulation.

FAAA CEO Sarah Abood welcomed the appointments, noting their importance in "holding the government to account on key issues for the financial advice profession such as the Compensation Scheme of Last Resort and the Delivering Better Financial Outcomes reforms."

 

Looking Ahead & Key Takeaways

 

This week's developments signal accelerating transformation across multiple industry dimensions, from regulatory compliance frameworks to product innovation and political engagement strategies. The convergence of clearer tax guidance, strategic partnerships, and evolving leadership structures positions the sector for enhanced member service delivery and market accessibility.

Short-term implications (0-3 months):

  • Financial advisers should immediately review fee disclosure processes and record-keeping practices in light of TD 2024/7 guidance requirements
  • Superannuation funds may accelerate retirement income product development following successful partnership models demonstrated by Brighter-TAL and similar arrangements
  • Industry participants should monitor the Opposition's financial services policy positions as the new shadow ministry establishes priorities and engagement approaches

Medium-term outlook (3-12 months):

  • Expect continued industry consolidation and strategic partnerships as funds seek scale advantages and specialist capabilities for retirement income solutions
  • Fee pressure will intensify across all product categories, driving innovation in service delivery models and member value propositions.
  • Natural disaster support measures may become standardised industry practice as climate-related events increase in frequency and severity, potentially influencing insurance pricing and product design.

The sector's ability to balance regulatory compliance, product accessibility, and commercial sustainability will determine success in addressing Australia's evolving retirement income and financial protection requirements while maintaining member trust and engagement.